Thank you for your interest in our website. Protecting your privacy is very important to us. The following section offers you comprehensive information about how we use your data.
Storage of access data in server log files
You can visit our website without having to provide personal information. We only save access data in so-called server log files. This includes the name of the requested file, the time and date of retrieval, the transmitted volume of data and the requesting provider. This data is only analysed to ensure trouble-free operation of the website and to improve it. It allows no conclusions to be drawn about your identity.
Collection and use of data for order processing and when opening a customer account
We collect personal data if you provide it to us voluntarily when placing an order, contacting us (e.g. via the contact form or by e-mail) or opening a customer account. Which data is collected can be determined from the form fields. We use the provided data for the purpose of fulfilling your orders and processing your enquiries. After fulfilment of your order or deletion of your customer account, your data will be blocked for further use and will be deleted after expiry of the retention periods prescribed by tax and commercial law, unless you have expressly agreed to your data being used for other purposes or we are entitled to use your data in a way permitted by law and described in the following. You can delete your customer account at any time, either by sending a message via the contact methods specified below or by means of a designated function in your customer account.
Sharing of data for order fulfilment
For the purpose of fulfilling the order, we will share your data with the shipping company responsible for delivery, to the extent required to deliver the goods. To process payments, we will share your payment details with the credit institutions responsible for processing the payment and, if required, to other payment providers assigned by us or to the payment service that you have selected during the order process.
Use of data when subscribing to the e-mail newsletter
When you subscribe to our newsletter, we will use the required information, or any other information that you provide separately, for the purpose of sending you our e-mail newsletter on a regular basis. You can unsubscribe from the newsletter at any time by sending a message via the contact methods specified below or by means of a designated link in the newsletter.
Use of information for postal advertising and your right to object
We reserve the right to save certain information in summarised lists and use it for promotional purposes, such as sending you interesting offers and information about our products by post. This information includes first and last names, your address and – if we have received this information from you as part of the contractual relationship – your title, academic title, date of birth, job title, industry and business name. You can object at any time to your data being stored and used for this purpose by sending us a message via the contact methods specified below.
To make our website more attractive to visitors and enable the use of certain functions, we use "cookies" on various pages. Cookies are small text files that are stored on your device. Some of the cookies that we use are deleted again at the end of the browser session, i.e. after you have closed your browser ("session cookies"). Other cookies remain on your device and enable us to recognise your browser on your next visit ("persistent cookies"). You can configure your browser to inform you about the placement of cookies, which allows you to decide in each instance whether to accept them, allow exceptions in certain cases or reject them in general. Rejecting cookies can restrict the functionality of our website.
Web analysis with Google Analytics
This website uses Google Analytics, a web analysis service by Google Inc. (www.google.de). Google Analytics uses "cookies", i.e. text files that are stored on your computer or device and enable your use of the website to be analysed. The information that the cookie generates about your use of this website is usually transmitted to and stored on a Google server in the USA. However, if IP anonymization is activated on this website, Google will shorten your IP address beforehand within the member countries of the European Union or in other countries which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full address be transmitted to a Google server in the USA and shortened there. IP anonymization is activated on this website. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to render other services for the operator that relate to the use of the website and the Internet. The IP address that your web browser transmits within the context of Google Analytics is not combined with other Google data. You can prevent cookies from being stored via the corresponding setting in your browser; however, please be aware that you may not be able to enjoy all functions of this website if you do so.
Furthermore, you can prevent the data that the cookie generates about your use of this website (including your IP address) from being sent to and processed by Google; this can be done by downloading and installing the browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link to prevent Google Analytics collecting data on this website in future. This action will store an opt-out cookie on your device. If you delete your cookies, you will have to re-click the link.
Review reminder from Trusted Shops
If you have given us your explicit consent during or after placing your order, either by clicking a checkbox or a designated button ("Review later"), we will send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that Trusted Shops can remind you by e-mail to submit a review if you wish. You can revoke this consent at any time by sending a message via the contact methods specified below or by contacting Trusted Shops directly.
Right to information, contact details
You have the right to be informed (free of charge) of the data being held about you, as well as the right to such data being corrected, blocked or deleted, if necessary. For questions relating to the collection, processing or use of your personal data, or the disclosure, correction, blocking or deletion of data, or to revoke your consent or object to your data being used in a certain way, please contact us directly via the contact details on the Legal Disclosure page.